The Clear Telematics Way: Unlocking the Potential with Unparalleled Support

Welcome to Clear Telematics, where we empower equipment owners with a GPS telematics device and fleet monitoring software engineered for real-world needs. Here, you will find an introduction to our support.

Customer Support Hub

Welcome to our support hub. At Clear Telematics, we take pride in offering top-notch customer support to ensure your experience with our products and services is smooth and hassle-free. Our Customer Support Hub is your go-to resource for all your support needs.

Whether you’re a new user looking for guidance or a seasoned Clear Telematics enthusiast, our support hub is designed to assist you at every step of the way. We understand that having access to support is crucial, so here’s what you can expect:

  • Dedicated Inbox: For troubleshooting or urgent issues, we offer a dedicated inbox. You can contact us at support@cleargps.com for prompt assistance.
  • Expert Assistance: Our dedicated support team is composed of experts who are well-versed in Clear Telematics solutions. They are ready to answer your questions and provide solutions tailored to your needs.
  • Accessibility: We know that issues can arise at any time, so our support services are available during business hours. You can reach out to us whenever you need assistance.
  • Extensive Resources: Our support hub offers a wealth of resources, from FAQs to guides, designed to empower you to make the most of our products.

Continue reading to discover how we can assist you on your Clear Telematics journey.

Getting Started with Clear Telematics

Ready to get started with us? Getting started with Clear Telematics is an exciting journey toward optimizing your operations and enhancing efficiency. Whether you’re a new user or looking to explore advanced features, we’re here to guide you on your path to success.

Our Getting Started section offers a step-by-step guide to help you set up your Clear Telematics solution, from device installation to account setup. We provide:

  • Installation Guides: Detailed instructions on how to install our devices on your vehicles or assets.
  • Account Setup: A walk-through of the account creation process and how to configure your settings.
  • First-Time User Tips: Helpful tips and tricks to maximize your experience right from the beginning.
  • Dedicated Line: Have questions or need personalized assistance to get started? Book a call to inquire and receive expert guidance.

Visit our Getting Started Page to start your Clear Telematics journey with confidence.

clear telematics wired gps device

Is there a simpler way to manage your equipment?

Learn how Clear Telematics can benefit your business by scheduling a free phone meeting with one of our representatives.

Start tracking your equipment and vehicles today!

Seamless Integration: Device Setup and Configuration

Setting up your devices is a breeze with our step-by-step guides. From configuring devices to ensuring optimal settings, we provide all the support you need to get up and running.

Our devices are designed to be durable and versatile, allowing for seamless integration with various types of equipment. Whether wired or battery-powered, our devices are built to meet the diverse needs of equipment owners.

Clear Telematics aims to make the integration process as smooth as possible, allowing you to focus on what matters most – managing your fleet efficiently and effectively.

Dive deeper into device setup and explore more configurations by visiting our Device Setup Guide.

Bridging the Gap: Integration and Compatibility

Clear Telematics offers guidance on integrating with third-party systems and ensuring equipment compatibility. Our platform is designed to work in harmony with your existing business management software, thanks to our open API.

Integration and compatibility are key components of our platform, allowing for a cohesive and unified user experience. Whether it’s integrating data or ensuring compatibility with various equipment, we are here to support you.

Our platform does not monitor fuel consumption, engine performance, or optimize routes, but it excels in providing support for service scheduling, fleet tracking, and durable devices, among other features.

Explore more about our integration capabilities and compatibility support by visiting our Integration Guide.

Guarding Your Data: Data Security and Privacy

At Clear Telematics, we prioritize the security and privacy of your data. Learn how we protect user data and what measures we have in place to ensure your information is safe.

Data security is paramount in today’s digital age. We employ high encryption security to safeguard your data from unauthorized access and breaches.

We are committed to maintaining the confidentiality and integrity of your data, ensuring that you can trust our platform to handle your information responsibly.

Understand more about our security measures and privacy policies by exploring our Data Security Page.

keep track of your fleet

How it Works

As the owners of more than 1,500 industrial machines, we wanted one economical way to track all our equipment.

Designed for economy in the real world

One simple system for all your equipment

Sturdy hardware that fits any machine

Shaping the Future: Feedback and Feature Requests

We value your input! This section is for users to provide feedback or request new features. Help us shape the future of Clear Telematics by sharing your thoughts and ideas.

Your feedback is crucial for our continuous improvement and innovation. Whether it’s a new feature request or feedback on existing ones, we are here to listen.

We strive to meet the evolving needs of our users and are committed to enhancing our platform based on your input. Help us create a better experience for all users.

Share your thoughts and help us improve by visiting our Feedback Page.

Frequently Asked Questions

  • Q: What kind of support does Clear Telematics offer?
    • A: Clear Telematics offers customer support including a dedicated inbox for troubleshooting or urgent issues, expert assistance from a knowledgeable support team, accessibility to support services, and extensive resources such as FAQs and guides available in the Customer Support Hub.
  • Q: Do you provide training during implementation?
    • A: Yes, Clear Telematics provides extensive training during implementation, ensuring users are well-acquainted with the platform and can leverage its features effectively.
  • Q: What happens if the system completely crashes?
    • A: In the unlikely event of a complete system crash, our support team is readily available to assist you in resolving the issue and restoring functionality promptly.
  • Q: How can I contact Clear Telematics for support?
    • A: You can contact Clear Telematics for support through the dedicated inbox at support@cleargps.com for prompt assistance.
  • Q: What resources are available in the support hub?
    • A: The support hub offers a wealth of resources, including FAQs, guides, and step-by-step instructions designed to empower you to make the most of Clear Telematics products.
  • Q: How does Clear Telematics assist with software troubleshooting?
    • A: Clear Telematics provides solutions to common software-related issues in the troubleshooting section, ensuring a smooth user experience and minimizing downtime.
  • Q: Can I find guidance on device setup and configuration?
    • A: Yes, Clear Telematics provides step-by-step guides for setting up and configuring devices, ensuring seamless integration with your equipment.
  • Q: Does Clear Telematics offer integration with third-party systems?
    • A: Clear Telematics offers guidance on integrating with third-party systems and ensuring equipment compatibility through the open API, allowing for a cohesive and unified user experience.
  • Q: How does Clear Telematics prioritize data security and privacy?
    • A: Clear Telematics employs high encryption security to safeguard user data from unauthorized access and breaches, maintaining the confidentiality and integrity of your data.
  • Q: Can I provide feedback or request new features?
    • A: Yes, Clear Telematics values user input and has a dedicated section for users to provide feedback or request new features, helping to shape the future of Clear Telematics.
  • Q: How can I get started with Clear Telematics?
    • A: The Getting Started section in the support hub offers a step-by-step guide, installation guides, account setup walkthrough, first-time user tips, and a dedicated line for personalized assistance to help you start your Clear Telematics journey with confidence.
  • Q: Is there a dedicated line for personalized assistance?
    • A: Yes, Clear Telematics offers a dedicated line where you can book a call to inquire and receive expert guidance as you get started.
  • Q: Does Clear Telematics monitor fuel consumption or engine performance?
    • A: No, Clear Telematics does not monitor fuel consumption, engine performance, or optimize routes but excels in providing support for service scheduling, fleet tracking, and durable devices, among other features.
  • Q: How can I maximize my experience as a first-time user?
    • A: Clear Telematics provides helpful tips and tricks in the Getting Started section to help first-time users maximize their experience right from the beginning.
  • Q: What are the installation guides about?
    • A: The installation guides provide detailed instructions on how to install Clear Telematics devices on your vehicles or assets.
  • Q: Is there an additional monthly fee for service support?
    • A: Clear Telematics offers various support options to meet the diverse needs of our users. For detailed information on support fees, please contact our support team.